Age Restrictions
Age Restrictions
Some products sold through PUFAI may be subject to minimum-age requirements under applicable law, carrier rules or retailer policy.
Where a product is age restricted, customers must satisfy the applicable minimum-age requirement before purchasing or receiving that product.
Minimum Age
Where a product is legally restricted to adults, you must meet the applicable minimum legal age before placing an order.
Age Verification
We may request confirmation or proof of age where reasonably necessary for the relevant product or order.
Delivery Checks
A delivery partner may request acceptable proof of age before releasing an age-restricted parcel.
Order Refusal
An order may be refused or cancelled where the required age cannot be verified or legal requirements are not satisfied.
Age Verification Policy
Customer Responsibility
By placing an order for an age-restricted product, you confirm that you meet the minimum legal age applicable to the product and the delivery destination.
Verification
Where necessary, PUFAI or a relevant service provider may carry out an age verification check before accepting, processing or delivering an order.
Identification
Where proof of age is required, an appropriate and valid form of identification may be requested.
The precise verification process may depend on the product, carrier, destination and applicable legal requirements.
Delivery of Age-Restricted Goods
Where an age check is required on delivery, an eligible recipient must be available to accept the parcel and provide suitable identification if requested.
Refusal, Cancellation or Non-Delivery
PUFAI reserves the right to refuse or cancel an order where age verification requirements cannot be satisfied or where fulfilling the order would not comply with applicable requirements.
Responsible Purchasing
Customers must not purchase an age-restricted product on behalf of a person who does not meet the applicable minimum-age requirement.
Questions about an age restriction?
If you are unsure whether a particular product is subject to an age requirement, please contact our team before ordering.
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